Defined Community Care is a rapidly growing NDIS service provider in Narre Warren where we are dedicated to empowering individuals with a disability and creating inclusive communities. We value the importance of work-life balance at Defined Community Care. We believe that maintaining a healthy equilibrium is vital for overall well-being, relationships, and performance.

Join our team and experience a workplace culture that nurtures your personal and professional growth. At Defined Community Care, we provide the flexibility and support you need to thrive both in and out of work. Embark on a rewarding journey with Defined Community Care, where you can make a meaningful impact while embracing a fulfilling work-life balance.

Join Defined Community Care

If you have a passion for transforming lives and making a positive difference, then a career in the disability sector is the perfect choice for you. At Defined Community Care, we recognise that working in disability services is a unique and rewarding journey, unlike any other. It offers diverse opportunities to contribute to the well-being of others.

We value a healthy work-life balance for our team members and provide flexible work arrangements to support your personal and professional growth. We also foster continuous learning and development by offering regular training opportunities, equipping you with the necessary skills and knowledge to deliver exceptional support.

We are always on the lookout for talented and compassionate individuals to join our team. If you are eager to contribute to our mission and believe you meet the requirements for one of our advertised positions, we would be delighted to receive your application. Please fill in the form and submit your resume and a cover letter highlighting your passion and suitability for the role.

Join Defined Community Care and embark on a meaningful career where you can truly make a difference in someone’s life. We eagerly await your application and the opportunity to welcome you to our team!

Check out the responsibilities and qualifications needed for our advertised jobs below.

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Support Worker

We are looking for compassionate and dedicated Support Workers to join our team. As a Support Worker, you will provide personalised support and assistance to individuals with disabilities, empowering them to achieve their goals and enhance their quality of life. This role requires a deep understanding of the NDIS industry and a commitment to promoting the independence and well-being of participants.


  • Provide one-on-one support to NDIS participants in their daily activities, such as personal care, meal preparation, and medication assistance.
  • Assist participants in developing and maintaining life skills, including household chores, budgeting, and community engagement.
  • Promote independence by encouraging participants to make choices and achieve their goals.
  • Implement individualised care plans and support strategies developed by the participant’s multidisciplinary team.
  • Document participant progress, activities, and any changes in behaviour or health.
  • Collaborate with other healthcare professionals, families, and support coordinators to ensure comprehensive and coordinated care.
  • Foster positive and trusting relationships with participants, demonstrating empathy, respect, and dignity.
  • Provide emotional support and assist participants in managing their emotions and coping with challenges.
  • Facilitate social inclusion and community participation by accompanying participants to appointments, events, and recreational activities.
  • Ensure the safety and well-being of participants by following established protocols and guidelines.
  • Respond to emergencies and provide first aid or seek appropriate assistance as needed.
  • Recognise and report any signs of abuse, neglect, or concerns regarding the participant’s welfare.

Qualifications and Skills:

  • Certificate III or IV in Disability Support, Individual Support, or a related field (or willingness to obtain).
  • Understanding of the NDIS framework, principles, and person-centred approaches.
  • Experience working with individuals with disabilities or in a similar support role.
  • Strong interpersonal and communication skills, with the ability to connect and engage with participants and their families.
  • Empathy, patience, and a genuine desire to improve the lives of others.
  • Knowledge of relevant health and safety procedures and first aid certification.
  • Flexibility to work varying shifts, including weekends and evenings.
  • Current driver’s license and access to a reliable vehicle (as required for community-based support).


We are seeking a skilled and detail-oriented bookkeeper to join our team. The bookkeeper will be responsible for maintaining accurate financial records, managing accounts payable and receivable, and assisting with financial reporting. The ideal candidate should have a solid understanding of the NDIS industry and possess excellent organisational and analytical skills.


  • Maintain accurate financial records.
  • Record and categorise all financial transactions in compliance with NDIS guidelines.
  • Ensure timely and accurate data entry of invoices, receipts, and payments.
  • Reconcile bank statements and resolve any discrepancies.
  • Monitor and manage the accounts payable and receivable processes.

  • Prepare and send invoices to clients and funding agencies.
  • Track and follow up on outstanding payments.
  • Process payments to suppliers and ensure timely payment of invoices.
  • Compliance and record-keeping.
  • Collaborate with management to develop and maintain budgets.

Qualifications and Skills:

  • At least 3 years of experience in bookkeeping or accounting roles, preferably in the NDIS industry.
  • Solid understanding of NDIS guidelines, policies, and procedures.
  • Proficiency in using accounting software (e.g., Xero, MYOB) and Microsoft Excel.
  • Excellent attention to detail and strong analytical skills.
  • Demonstrated ability to prioritise tasks and meet deadlines.
  • Strong communication and interpersonal skills.
  • Knowledge of taxation and compliance requirements.
  • Certificate IV or Diploma in Accounting or Bookkeeping (or equivalent qualification) is preferred.
  • Familiarity with disability services and understanding of NDIS funding models is a plus.
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